Sr. UX Writer, Shopping Experience – Amazon

Titulo da Vaga: Sr. UX Writer, Shopping Experience

Nome da Empresa: Amazon

Salário:

Localização: São Paulo – SP

Descrição da Vaga: DESCRIPTIONAre you looking for a new challenge in a fast-paced, innovative company? Are you passionate about languages and cultures? Come make history at Amazon’s Content and Localization Brazil team! As a UX Writer, you will work closely with product managers, designers, and engineers in a hands-on role, building personalized experiences for our customers filled with local culture, inspiration, and delight. You will participate on new product launches, from the early development stages to the final launch, creating a unique and local experience with your linguistic expertise.
The UX Writer will focus on localizing customer-facing projects for Amazon.com.br, streamlining processes, guaranteeing deliveries on time, leveraging AI tools and, of course, bringing Brazilian Portuguese expertise to our content.Key job responsibilities
– Translate, review, optimize, and create UX content in Brazilian Portuguese.
– Plan projects deliveries and workflows, based on different business needs and priorities.
– Define and implement guidelines and voice tones according to each launch.
– Create and maintain glossaries.
– Control and improve machine-translation engines’ quality by assessing output and providing linguistic feedback.
– Provide feedback and linguistic coaching to your peers, external vendors and engage in quality improvement initiatives when needed.
– Partner with designers, product managers and engineering on product and feature launches.
– Collaborate with global partner teams build improvements for CX and to improve processes or tools where needed.
– Attend meetings with global teams to align the localized experience for features, products, and services.
– Use research methodologies to turn customer feedback into actionable findings.
– Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency.
– Understand and respond to data (metric tests, usability studies), using that to inform future design.BASIC QUALIFICATIONS– Brazilian Portuguese native language knowledge;
– English: speak, write, and read fluently;
– 5+ years of UX Writing, content, marketing or related field experiencePREFERRED QUALIFICATIONS– Bachelor’s Degree in Linguistics, Journalism, Language (Letras) or similar
– Ability to problem-solving in the face of ambiguity, work autonomously, and multi-task
– Familiarity with research methodologies and turning customer feedback into actionable findings
– Experience working in a collaborative team and working directly with developers and stakeholders for implementation of Localized Content

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