LATAM Payroll Analyst – Zendesk

Titulo da Vaga: LATAM Payroll Analyst

Nome da Empresa: Zendesk

Salário:

Localização: São Paulo – SP

Descrição da Vaga: Job DescriptionOur Global Payroll department is looking for an experienced self-motivated system savvy Payroll Analyst to join our team. Reporting to the Sr Manager Global Payroll, the Payroll Analyst will work closely with the Accounting, People Ops and Benefits teams. The Payroll Analyst will be responsible for assisting with the coordination of all payroll cycles and payroll associated tasks.ResponsibilitiesPerform a variety of payroll functions in preparation, distribution, and reporting of payroll. Ensuring compliance with all applicable regulations.Ensure the accurate and timely end to end processing of payroll in LATAM regionProvide prompt, friendly, and efficient customer service to employees who have questions regarding their pay, deductions, or the payroll process.Assist with all payroll related audits & SOX compliance by adhering to internal control requirements, maintaining updated documentation for all payroll related processes and providing recommendations as appropriate.Process and complete all year-end activities to ensure compliance with regard to filing reports, remittances and returns with appropriate tax authorities.Other duties may be assigned.QualificationsRequires a minimum of 3+ years’ experience with full-cycle payroll processing in Brazil and other LATAM countriesExperience in termination Calculation, Holidays, Tax, e-Social, R, FGTS and INSS etc.3 years Accounting/Finance background or similar college diploma/degree.Payroll qualification/certification preferred.Experience working in a high-tech, high-growth company preferredWorkday experience is a plus.RequirementsCurrent experience and in-depth knowledge of payroll systems and reporting functionsIntermediate/Advanced Excel skills (vlookup, pivot tables, etc.) & computer literacy requiredExcellent communication skills, both written and verbal, in addition to strong problem solving skills in a growing and dynamic environmentAbility to provide excellent customer service and work well in teams to establish and maintain effective working relationshipsAbility to thrive in a fast-growing environment where change is the norm; strong multi-tasking skills, and flexibility to switch from one project to the next quicklyMust be able to speak/write Portuguese and Spanish.Strong organization skillsEnergetic and dedicate, “Can do” personality with the ability to hit the ground runningAttention to detail and accuracy a mustMust be able to speak/write Portuguese and Spanish.Where We Work
Zendesk is not your average tech company. We have all the stuff you’d expect – competitive pay, benefits, appealing offices, snacks, and more. We also have a culture deeply dedicated to enabling conversations and providing appreciative support. We help our staff keep work-life balance, from flexible hours to remote work, to the most dynamic parental leave plans on the market. Our Social Impact team is actively engaged in our community and enables us to invest thousands of hours with local community groups each year. We invest in diversity and inclusion so that our team reflects the diversity of the world around us. We have a whole crew dedicated to ensuring our workplace experience is top notch and welcoming for all.
The Intelligent Heart Of Customer Experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Being digital first doesn’t mean we’re digital only. In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration – while also giving you flexibility to work remotely for part of the week. This role must attend our Mexico City office on a weekly basis for part of the week. The specific in-office schedule is to be determined by the hiring manager.Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

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